Summary
With more than 5-year experience in team management, operation improvement, and customer service supervision, I can manage SOPs, lead teams, and improve user experience and business operations.
I emphasise practice and teamwork as an IT consultant, business analyst and entrepreneur. And I keep upskilling myself in Business Analysis, ICT, Management, digital transformation, and entrepreneurship.
I have hosted more than 20 meetings with team members and clients and produced more than 10 user personas and 4 user analysis documents by conducting interviews and questionnaire surveys.
As an active team leader in different roles and projects, I devote myself to improving general outcomes, individual adaptation, career development, efficiency, and enthusiasm of my teammates.
Treating workplaces as platforms to team up for personal improvement and career achievement, I believe in genius hidden in diligent effort and great power implied by our dreams.
Career Objective
Get different opportunities for industry practice in different domains to apply and improve my skills in AI/ML, data science/analysis, programming / embedded systems, team management, and business analysis.
Broaden my views of business and innovations, increase my working experience in more complex projects and business situations, and accelerate my career development.
Get more practical knowledge in company structural organisation and inter-department collaboration to strengthen my ability to communicate, collaborate, and achieve team goals.